Page 39 - RUICHSS 2023 Proceeding

University of Ruhuna ISSN: 2706-0063
Matara, Sri Lanka

The Centre for Student Counselling and Support at the University of Zagreb was

also established as a unique information center available to students from all
faculties and academies. The Center united student support activities towards

information, counselling, and education in the following areas:

• academic skills development,
• career development and management, including professional practice

guidance,
• development of communication and social-emotional skills,

• counselling for personal and academic difficulties,
• support for students with disabilities,

• mental health services,
• health care support,

• support for underrepresented and other groups of students requiring
additional support,
• support for the teaching, professional, and administrative staff of the

University of Zagreb in relation to the aforementioned student services,
• other areas as identified based on student needs and decisions made by the

University Senate.
Authors Puzić et al. (2020) conducted a study with the aim of understanding the
needs of students from underrepresented and vulnerable groups, in relation to their

studies. They focused on several groups of students that had been less researched
in the past and identified recommendations to enhance the study conditions for
these groups. Here are three examples:

Refugees and asylum seekers:

• improve the availability of information about studying in Croatia,

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