Page 114 - RUICHSS 2023 Proceeding

University of Ruhuna ISSN: 2706-0063
Matara, Sri Lanka

Jaeger, Wentz, and Bertot (2015), who also note how they have the potential

to improve accessibility and inclusiveness. Their research highlights the
significance of including accessible formats to satisfy the requirements of

various users.

The use of assistive technologies in libraries is essential for facilitating
information access for people with varied abilities. In their study from 2021,

Odigie and Okube focused on the role that assistive technology plays in the

service delivery for patrons with special needs in academic libraries in Kogi
State, Nigeria. Their research's conclusions offer insightful information about

how these technologies can improve diversity and accessibility.

The contribution of library staff to improving inclusive education is crucial.
To guarantee accessible library services, staff education and awareness are

essential. Research on the effects of disability awareness training for library
workers was undertaken by Forrest (2005), who focused on the advantages it

brings in terms of better attitudes, knowledge, and practices. The study

emphasises how critical it is to give library workers the talents and information
required to offer inclusive services to people with impairments.

The study by Butler (2020) has drawn attention to the need for librarians to

become more culturally competent in order to better serve a variety of user
communities, including those who have disabilities. According to the study,

increasing cultural competence among librarians is crucial for lowering health
55